Do you take custom requests?

I invite both personalized and customized requests. Visit this blog post to learn more!

How do I wear and care for Hannah n'Grained pieces?

Part of my signature is a darker, well-worn, finish. Varying levels of patina are added in the end-stages of crafting the pieces to achieve this. For best practice, I use liver-of-sulfur to patina the pieces, whenever possible. Most patina'd components are buffed with a protective coating to delay wear, and offer protection from the elements.

WEAR
Areas that have less patina to start, you can expect some degree of tarnishing over time. Silver, brass and copper all will naturally tarnish with exposure to elements, including contact with our body oils.

CARE
To slow down the tarnish process, remove before exposing to harsh elements (like salt air/water, cleaning chemicals, chlorine, etc.), and store your pieces in the jewelry pouch they arrived in!

To re-brighten areas that are not heavily patina'd, use an untreated polishing cloth with a subtle texture (I prefer my jeans). Be very cautious around stones.

Contact me to have your oxidized piece touched up!

Can I have my order gift wrapped?

Good news! All jewelry items already ship "gift-ready" in a drawstring pouch, doubling as safe storage for your pieces, with some extra treats inside! I do not include a receipt in orders, so I don't spoil gifted surprises and cut down on paper use. However, I do include a thank you note to you, the purchaser!

What are your shipping options?

All orders are shipped via USPS Flat Rate, unless communicated before placing your order via hannah@hngrained.com

Further details outlined in Shipping Policies

Do you accept returns?

I stand by my craft, and your joy of my work! For details, please refer to n'Grained Refund Policies

How can I use a discount/offer?

Refer to the details noted with the discount/offer. Due to the nature of the work, I do not accept discounts/offers on personalized or customized pieces, unless otherwise stated.

Can I sell your jewelry?

I'm flattered! Please e-mail me hannah@hngrained.com to discuss working together as a stockiest of my work.

Where are all of your studio policies and terms?

All policies and terms are listed individually as links at the bottom of this website. They are subject to change without notification.